Collected wisdom and practical insights for building healthier accounts receivable—and stronger business relationships.
It’s not the size of the backlog. It’s not which accounts are the oldest. One of the first things we notice when we step into
One of the most common responses I hear when I tell people that I’m in collections is: “But you seem too nice for collections” There
Every business has a slow-paying customer. That’s not a problem. The problem is when “slow” stops being a customer and starts being a pattern, and
We hire people to clean our houses.Mow our lawns.Deliver dinner when the week gets away from us. Not because we can’t do those things.Because our
Making collection calls sounds simple. So simple, in fact, that most companies don’t give it much thought. Reactive rather than proactive. And that’s where things
In our previous posts, we discussed two important realities of a business wind-down. First, liquidation doesn’t collect itself. Accounts receivable still require active management, and
An invoice is 30 days past due. Someone notices. Someone else says, “They’re a really good customer.” And the follow-up gets pushed to next week.
If liquidation is 30–90 days away, your A/R recovery outcome is already being shaped. Not during the filing. Not during asset disposition. Not during final
Interim CFOs are brought in to stabilize, clarify, and move organizations forward, often times while facing compressed timelines and real cash pressure. Amid competing priorities,
One of the questions I get asked often is: “What’s the most effective way to collect on a past-due invoice?” My answer is always the
When a business enters liquidation, there’s a common (and costly) misconception: accounts receivable will simply collect itself once operations stop. In reality, liquidation creates uncertainty
Cash flow problems can happen to any business. Losing a key customer, shifts in the marketplace, seasonality, or even the loss of a top salesperson